Terms & Conditions

Effective Date: August 17, 2025
Last Updated: August 17, 2025

Welcome to brooklynbrisket.com. These Terms & Conditions (“Terms”) govern your use of our Website and services. By accessing or using our Website, you agree to these Terms. If you do not agree, please do not use our Website.

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1. Use of Our Website

• You must be at least 13 years old to use our Website.

• You agree not to use our Website for unlawful purposes or in a way that could harm our business, other users, or third parties.

• We reserve the right to modify, suspend, or discontinue any part of the Website without notice.

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2. Orders and Payments

• By placing an order through our Website or delivery partners, you agree to provide accurate, complete, and current information.

• All prices are listed in U.S. dollars and may be subject to taxes and fees.

• Payments must be made through approved methods (credit/debit card, or as available through our partners like Grubhub or DoorDash).

• We reserve the right to refuse or cancel any order in the event of suspected fraud, error, or unavailability of items.

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3. Delivery and Pickup

• Delivery is provided via third-party partners (e.g., Grubhub, DoorDash). Their terms and conditions may apply in addition to ours.

• Delivery times are estimates and may vary due to traffic, weather, or order volume.

• Pickup orders must be collected during our business hours.

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4. Returns, Refunds & Cancellations

• Due to the perishable nature of our food, all sales are final.

• If there is an issue with your order (e.g., incorrect or missing items), please contact us immediately at (315) 792-8080 or brooklynbrisket@gmail.com, and we will work with you to resolve it.

• Refunds or credits may be issued at our discretion.

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5. Intellectual Property

• All content on the Website, including text, images, logos, and designs, is the property of Brooklyn Brisket Brothers and is protected by copyright and trademark laws.

• You may not copy, reproduce, or distribute any content from our Website without prior written consent.

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6. Limitation of Liability

• We are not liable for any damages arising from your use of our Website, services, or third-party platforms (including delivery services).

• Our total liability, if any, shall not exceed the amount you paid for the order in question.

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7. Third-Party Services

Our Website may include links or integrations with third-party services (such as delivery partners or payment processors). We are not responsible for their content, terms, or policies. Please review their terms before using their services.

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8. Governing Law

These Terms are governed by the laws of the State of New York, without regard to conflict of law principles.

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9. Changes to These Terms

We may update these Terms from time to time. Any changes will be effective when posted on this page with a new “Last Updated” date.

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10. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Brooklyn Brisket Brothers
159 Genesee St, Utica, NY 13501
Phone: (315) 792-8080
Email: brooklynbrisket@gmail.com

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